Delivery terms

Delivery Terms

Updated: 20.8.2026

1. Delivery Areas

We deliver orders to Finland and Sweden.

2. Delivery Costs

Finland:

  • Small Parcel (Matkahuolto): 3,20 €
  • Parcel (Matkahuolto): 4,40 €
  • Free delivery for orders valued at 30 € or more

Sweden:

  • PostNord: 6,90 €

3. Processing Time

We dispatch orders on the same day if the order is placed before 14:00 (on weekdays). Orders placed after this time will be dispatched on the next business day.

4. Delivery Time

  • Finland: 1–3 business days
  • Sweden: 2–5 business days

Delivery times are estimates and do not include possible delays caused by shipping companies or exceptional circumstances.

5. Shipping Carriers

  • Finland: Matkahuolto
  • Sweden: PostNord

6. Order Tracking

You will receive a tracking link by email once your order has been dispatched. You can track your parcel's location on the shipping company's website.

7. Lost or Damaged Parcel

If your parcel is lost or damaged during transit, please contact us as soon as possible:
info@heja.fi | +358 45 150 3693

We will investigate the matter with the shipping company and find the best solution.

8. Contact Information

Heja Solutions Oy
Martinkyläntie 43, Vantaa
info@heja.fi
+358 45 150 3693